###### INTRODUCTION

The website wholesale.HamzaTel.gr is an online e-commerce store (hereinafter referred to as an e-shop or website) created and operated by Hamza Tel - Online store in Omonia, Socrates Street no. 47, with VAT. 066657356 and U.S. Pat. ATHENS, email address info@hamzatel.gr, e-shop helpline: 210 5236566, (hereinafter "hamzatel" or "Business" for short). The following terms and conditions will apply to the use of Hamza Tel's online store at www.hamzatel.gr. Any user who enters and transacts or makes use of the online store services (hereinafter referred to as the "Visitor" and / or "User" or "Customer" for short) if restricted to visiting the store only or ordering and selling products, and services) is hereby endorsed and expressly agrees to the following terms as set forth herein, without any exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the site, as well as from any transaction or use of online store services. It is mentioned that the sale of products and services on the site is intended as an invitation to users to submit a contract proposal, which is not in any way Hamza Tel's commitment to the availability and adequacy of the products and services offered (Articles 127 et seq.). Hamza Tel guarantees timely information to end consumers about the unavailability of products.

###### GENERAL TERMS

Hamza Tel reserves the right to modify or revise the terms and conditions of use and transactions of the online store at any time it deems necessary, and undertakes to inform consumers of any changes, through the website of this online store. Contracts through the online store are drawn up in Greek. The Customer, upon submission of each order, expressly acknowledges that the order implies an obligation to pay the stated amount of money.

###### PROVIDED INFORMATION AND PRODUCTS

Given the nature of online shop transactions (minimum system update time required, website downtime, increased demand affecting availability, etc.), Hamza Tel will make every effort to immediately update the system to any change, alteration of the information provided and to avoid any (by mistake) registration errors, as well as to inform each user. However, with the aim of securing transactions and since human error or occasional network or website failures cannot be ruled out in advance, Hamza Tel is not liable for and is not bound by erroneous electronic data entry / bypassing common experience,

###### PRICING - PAYMENT METHODS

The total cost of the order is determined by the net prices attributable to VAT. as well as shipping costs. The customer will be billed for the total cost of his order. The payment of the relevant documents can be done either by credit card, bank deposit or cash deposit. Hamza Tel reserves the right to change the prices of goods without notice to users.

###### METHOD - COST OF SHIPMENT

The products will be shipped via Hamza Tel shipping agency or mail to the address stated by the customer. Shipping costs vary depending on the quantity of products ordered and the mileage.

###### ORDER CANCELLATION

If the order has been completed but the product has not been shipped, you can call us at 210 5236566 or contact us via the contact form with the relevant code in order to cancel it without any charge. After the shipment of the product, the following are listed under the heading "DISCLAIMER".

###### LIMITATION OF LIABILITY

Hamza Tel is not liable to customers/users for damages that may result from the execution or non-execution of their order. It also reserves the time for delivery of the goods in cases of force majeure or accident. The Hamza Tel Online Shop shall not be liable for any civil and/or criminal claims in respect of any kind of damage (positive or consequential or lost profits) suffered by users of the Website in relation to their operation or not and/or use of the Website and/or inability to provide services and/or information made available by him and/or any unauthorized third party interference with products and/or services and/or information available through him.

###### INTELLECTUAL PROPERTY RIGHTS

All content of the online store, including distinctive titles, marks, pictures, graphics, photos, drawings, texts, etc. are the intellectual property of the company and are protected under the relevant provisions of Greek and European law and international conventions or the intellectual property of third parties for which Hamzatel is licensed. These rights include the intellectual property rights of the software, the source code, the database and even the design/content of our site. Any copying, transferring or derivative work based on such content or misleading the public about the actual provider of the online store is prohibited. Reproduce, re-publish, upload, announce, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the enterprise or other intellectual property right holder. The names, images, logos and badges listed and described by the Hamzatel Online Store or the Hamza Tel or third party products or services are the property of the Company or Third Parties respectively, protected by applicable laws Trademarks. Their use in the online store in no way constitutes a license or right to use them by third parties.

###### PRIVACY

The user-client use of Hamza Tel's personal data means the prior and unconditional consent of the user-client to collect their processing from Hamza Tel for the purpose of accessing and browsing the site, as well as for the execution of orders, the dispatch of commercial communications, and the overall optimum customer service during their transactions in the online store. The information that Hamza Tel collects through the Website is also intended to measure its traffic number, determine customer requirements for more products, and facilitate transactions with the online store. Hamza Tel does not distribute e-mails or any other information to its users and customers to third parties. Exceptionally, Hamza Tel may only disclose data necessary for the processing of its customers' transactions (eg address, full name, etc.) only to its affiliates under a contract of employment or project. Hamza Tel requires its affiliates and employees, as well as its website maintainers, to provide its users with the security level specified in this Privacy Statement. In particular, when filling out any order form on Hamza Tel's website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, the order of payment. In addition, you may be asked for additional information, such as shipping - delivery of an order, pricing information, or details of the bid you requested. Hamza Tel makes use of the information provided by its customers during the electronic dispatch of the form in order to communicate with them (i) regarding the delivery of the order at their place and (ii) to confirm and identify the customer in any case necessary. Each order execution requires the collection of personal information for the delivery or retention of an order. Similarly, credit card billing requires legal holder identification documents the first and only time.

###### COOKIES

Hamza Tel has the ability to use cookies as part of the facilitation and operation of its services through its website.

###### SECURE TRANSACTIONS

Credit card payment through our website is completely secure and is made through Alpha Bank's secure web site. Hamza Tel does not have access to its customer card information. All payments made using the card are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding information until it reaches its recipient, who will be able to decode it using the appropriate key.

###### WITHDRAWAL

When delivering the Products of the Business through e-commerce the Customer has the right to withdraw without delay and within fourteen (14) calendar days, returning to the Company the good in its original condition and without the packaging being opened, without any charge expense other than return costs. For this reason, the Company is obliged to send to him, together with the ordered products, a printed or electronic copy of a statement of withdrawal (4 § 10 and 11 L. 2251/1994).

Model of Resignation Form
To Hamzatel Sokratous 47 Athens Omonia, Greece 10552 info@hamzatel.gr TELEPHONE: 2105236566 | Notify / Notify ________________________ hereby that I withdraw / withdraw ____________________________________ from my / our __________________________________________________ contract of sale of the following goods __________________________ providing the following service _____________________________
Ordered on (Ian) on _____________________________ Received (on) on _____________________________ | Consumer (s) name _____________________________ Consumer (s) address _____________________________ Consumer (s) signature _____________________________ Date _____________________________

For the exercise of the right of withdrawal, the fourteen (14) calendar day period shall begin: (i) from the day on which the Customer or a third party designated by him other than the carrier acquires his physical possession; goods or (ii) the day on which the customer takes physical possession of the last good, in case of multiple goods ordered by the consumer in one order and delivered separately, (iii) the day on which the Customer acquires the natural holding the last lot or last fragment, where goods delivery consisting of multiple lots or several pieces, (iv) from the day on which the Customer acquires the physical possession of the first good in the event of a contract for the regular delivery of goods within a specified period of time. In case of exercising his right to withdraw from the Customer, in accordance with the above, Hamza Tel shall refund the amounts paid by the Customer, including shipping costs, by the same means used to pay within fourteen (14) calendar days. days from the day of the exercise of the right of withdrawal or until the return of the goods. Exceptionally, the right of withdrawal does not apply to the supply of goods which may be altered or expire during the period during which the customer is entitled to withdraw.

###### REFUND POLICY

In the event of Hamza Tel's fault the product you received was defective or lacked specific desirable features such as those agreed ("lack of contracted properties") or the product other than the one you ordered (ie the code of the goods received was other than order number), you are entitled to either full refund or, alternatively, replacement of the goods with another identical or similar, if available, otherwise of comparable quality and value. In any case, Hamza Tel is responsible for all return costs provided that you inform us within 15 days of the defect or error, otherwise you may incur part or all of the cost of the refund. You will be refunded within 21 days of receiving the returned goods from the store. It is recalled that Hamza Tel is liable as a seller to its customers for genuine defects and lack of concerted ownership of its products, in accordance with Articles 534 et seq. Of the Civil Code.

###### APPLICABLE LAW AND OTHER TERMS

All terms herein are essential. The annulment of a term by a court or other authority shall in no way imply the nullity of the other terms. The validity, enforcement, interpretation and effects of this law are governed by Greek law. For all disputes arising out of the conclusion and execution of sales contracts, even in the course of the negotiations, but also for the breach of the terms herein, the courts of Athens shall become exclusive jurisdiction.

210 5236566
info@hamzatel.g